Privacy Policy

ALOTYRE Privacy Policy – Your Data Security & Rights

At ALOTYRE, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website (ALOTYRE.com), purchase products, or use our tyre services in the UAE. Please read this policy carefully to understand your rights and our practices regarding your data.

1. Information We Collect

When you interact with ALOTYRE, we may collect the following types of personal information:

• Identity Information: Your full name and, if applicable, your company name.

• Contact Details: Email address, phone number, and residential or delivery address.

• Vehicle Information: Car make, model, and registration number for service and fitting purposes.

• Payment Information: Details required to process your transactions (note: we do not store payment card details).

• Website Usage Data: Information about your visit, including pages viewed, time spent, browser type, and referring site, collected via cookies and analytics tools.

2. How We Use Your Information

We collect and use your personal data to:

• Process orders and deliver tyres or related services to your specified address.

• Schedule and confirm installation appointments.

• Respond to your enquiries and provide customer support.

• Improve our website, services, and user experience based on analytics and customer feedback.

• Communicate with you about promotions, updates, or important changes to our services, only if you opt in.

3. Third-Party Services & Data Sharing

To ensure efficient order processing and website functionality, ALOTYRE may share necessary data with trusted third parties, such as:

• Logistics and Delivery Partners: For timely order delivery and service coordination.

• Payment Gateways: For secure processing of online payments.

• Analytics and Marketing Tools: We use Google Analytics and Facebook Pixel to analyze website usage and optimize our services and marketing efforts.

We do not sell, rent, or disclose your personal information to unaffiliated third parties for their marketing purposes.

4. Data Security Measures

Your information is safeguarded through multiple layers of security, including:

• SSL (Secure Socket Layer) encryption for all online transactions.

• Secure servers and restricted data access within our organization.

• Regular monitoring and updates to protect against unauthorized access, alteration, disclosure, or destruction of your data.

We do not retain or store your credit/debit card details after a transaction is completed.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your browsing experience, remember your preferences, and gather analytics. You can control your cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights and Choices

As an ALOTYRE customer, you have the right to:

• Request access to the personal information we hold about you.

• Correct inaccurate or outdated data.

• Request deletion of your information, subject to legal or contractual obligations.

• Withdraw consent for marketing communications at any time.

To exercise these rights or for any privacy-related concerns, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on ALOTYRE.com. Please review this policy regularly.

9. Contact Us

For questions about our Privacy Policy or to make a data request, please contact:

ALO TYRE Tyre Shop
Al Khawaneej Area, Dubai, United Arab Emirates
Phone: +971 50 850 7179
Email: alotyre.official@gmail.com